Donna assists Dr. Martin with patient care at our Lake City office. She’s also in charge of ordering and stocking clinical supplies, lab work, and sterilization. With us for over 16 years, Donna has seen many patients come in with shy smiles only to leave with beautiful, confident smiles. She loves seeing the changes that occur in our patients’ personalities as they undergo orthodontic treatment.
Donna’s family includes two sons, one grandson, and one granddaughter. Her free time is spent working in her yard, shopping, reading, and attending church.
New Patient and Financial Coordinator
Lori began working at Martin Orthodontics in 1990, first as an orthodontic assistant and now as our new patient and financial coordinator. She guides new patients through their initial consultations and answers any questions that they may have regarding the initial phases of their orthodontic treatments. She also handles everything from most of the finances, insurance, billing, and any additional patient needs. Lori loves seeing the amazing changes that happen as a patient becomes more self-confident and outgoing following orthodontic treatment.
In her free time, Lori enjoys spending time with her husband, Vernon, and children, Travis and Addie, as well as their four-legged family. She is a board member for the Columbia High School Soccer Booster organization and a member of the SAC committee for Westside Elementary. In her spare time, Lori loves watching her son play soccer and cheering on the University of Florida Gator football team with her daughter.
For patients calling our Lake City location, Lori Jean is the friendly voice they hear over the phone and the first person to welcome them when they come into the office. She assists our patients in scheduling appointments, processing payments, and many other duties to make our patients’ experience with us enjoyable. Lori Jean loves building relationships with our patients and their families while providing excellent customer service.
At home, Lori Jean is married with three children and two cats. Her free time is spent baking, reading, horseback riding, fishing, and cheering the Florida Gators football team.
Shelby officially joined our team in 2011, but since her mother Kim has worked with us for over 20 years, Shelby pretty much grew up at Martin Orthodontics! As an orthodontic assistant, Shelby works alongside Dr. Martin with patient care and in the front office if needed. Her favorite aspect of her work is seeing the physical and emotional changes that occur in patients as they travel through their orthodontic journeys. Shelby loves being a part of our practice family and looks forward to being here for many years to come.
Shelby is recently married to her husband, Adam, and is excited to start her life with him. She is active in her church and loves spending time with her family.